Privacy Policy
We make every effort to keep your personal information private. This Privacy Policy is provided to assist you to understand what we may do with any personal information you supply to us. You express your acceptance of our Privacy Policy by providing us with your personal information and agree that we may collect, use, and disclose your personal information as defined in this Privacy Policy. Please do not give us any personal information if you do not agree with this statement. This Privacy Policy is part of the Terms and Conditions and is integrated into them. We will only use your personal information for the purposes listed below.
This Privacy Policy may be updated from time to time. We will make every effort to notify you of any changes to the Privacy Policy, but we recommend that you check this page on a frequent basis to confirm that you have read the most recent version.
What Is Personal Information and What Does It Mean?
Personal Information is defined as any information on a natural person that, when combined with other information accessible or likely to be available with a body corporate, is capable of identifying that person, whether directly or indirectly, including:
Passwords; Physical, physiological, and mental health conditions; Sexual orientation; Medical records and history; Information received by body corporate under lawful contract or otherwise; Visitor information submitted at the time of registration or later; and Call data records
What kind of data do we gather?
The following types of Personal Information may be collected, stored, and used by the Company: Information regarding your visits to and use of the Website and/or App; information about any transactions or dealings you have with us on or via the Website and/or App.
Information that you supply to us for the purpose of registering with the Website and/or App; information supplied at other interfaces presented or associated with the Website and App; and information on medical conditions/queries that you submit on the Website and/or App.
The Company may collect information about your computer, your mobile device, and your browsing on the Website and App, such as your IP address, geographical location, browser type, length of visit, and a number of page views, etc. We may use this information in the administration of the Website and/or App, to improve our services, the Website’s and/or App’s usability, and for promotional purposes.
The Company uses cookies/beacons/pixels on the Website and /or App. A cookie is a text file sent by a web server to a web browser and stored by the browser. The text file is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. The Company may send a cookie that may be stored on your browser on your computer’s hard drive/mobile device.
The Company may use the information collected from cookies/beacons/pixels to administer the Website and/or App, to improve the usability of the Website and/or App, and for promotional and marketing reasons. We may also use that information to recognize your computer or mobile device when you visit our Website and/or App and to tailor our Website and/or App to your preferences.
Using your Personal Information
All the information provided to the Company by you as part of the usage of the Website / App, including but not limited to Personal Information is voluntary.
By using the mobile app or calling our call center, you can change, rectify, and delete the data about you that has been gathered as a result of you using the Websites / App. We may keep a copy of the information you initially supplied for the purposes described herein if you update any information.
The Company and its service providers employ temporary cookies to store data that is used for technical administration of the Website and/ or App, research and development, and user administration by the Company and its service providers. The Company may allow approved third parties to install or identify a unique cookie on a user's browser in the course of providing adverts or optimizing services to users of the Website and/or App. The cookies do not include any personally identifiable information.
Third parties are permitted to serve adverts to users of the Website and App by the Company. Third-party advertisement servers, advertising agencies, advertisement technology vendors, and research businesses are examples of these third parties. Users who meet specific general profile criteria may see adverts from the Company. The Company does not utilize personally identifiable information to determine who should be targeted for advertising on the Website/App.
The Company's Services are covered by this Privacy Policy. The Company has no control over the websites that appear in search results or as links from its services. These other sites may set their own cookies or other files on a user's computer/mobile device, collect data, or solicit personal information from you, for which the Company is not responsible. As a result, the Company makes no guarantees as to the accuracy, integrity, or quality of the information, data, text, software, sound, photographs, graphics, videos, messages, or other materials available on such websites or mobile apps, nor does it guarantee the accuracy, integrity, or quality of the information, data, text, software, sound, photographs, graphics, videos, messages, or other materials available on such websites or mobile apps. The inclusion or omission of a website, a mobile app, the website's or mobile app's provider, or the information on the website or mobile app does not imply that the Company endorses the website, the mobile app, or the information on the website or mobile app. The Company advises each user to read the website's or mobile app's privacy policies.
If you are under the age of eighteen (18) at the time you supply us with your personal information, you must not provide it to us. We have no intention of collecting personal data from anyone under the age of eighteen (18). If we get notice or believe that a child under the age of 13 has provided us with personal information, we will make every reasonable effort to remove such information from our database or to flag it and keep it for the sole purpose of ensuring that it is not used again.
The Company will not disclose any Personal Information or data to governmental institutions or authorities unless required by law or judicial decree, or when the Company, in its sole discretion, believes it is necessary to protect its or others' rights, to prevent harm to persons or property, to combat fraud and credit risk, or to enforce or apply the Terms and Conditions and/or the Privacy Policy.
The Company addresses any discrepancies and grievances of all users of this Website and/ or App with respect to the processing of information in a time-bound manner. For this purpose, the Company has designated the Compliance Team as the Grievance Officer, who will redress the grievances of the Users expeditiously within a maximum of one (1) month from the date of receipt of grievance, and who can be reached by:
Sending a letter marked to the attention of the Compliance Team to
EASYBUS TOURS AND TRAVELS PRIVATE LIMITED Plot No. 965/4891 OPPOSITE TO ST ARNOLD SCHOOL, IDC BYPASS ROAD, JHARTARANG, ROURKELA, ODISHA 769004
OR
Sending an email to support@easybusbus.co
We do not sell or rent your personal information to third parties for marketing reasons without your specific approval, but we may use it for internal research and analysis purposes such as consumer behavior, your preferences, and the popularity of the Website/App, among other things. We recognize that you and Your Information are one of our most valuable assets. We keep and handle Your Information on computers and mobile devices that are secured both physically and technologically. Of course, data transmission via the internet is inherently unsafe, and we cannot guarantee the security of data transmitted over the internet. We keep a record of Your Information and make it readily available to you as needed. Verification is done by external parties. and reaffirms our commitment to privacy. Please do not use the Website or App if you do not want Your Information shared or used in this way.
Data Collection & Use
When you become a User, you provide us with access to certain information and other data that may or may not be publicly visible, as well as during your usage and access of the Platform/Services and use of the Transportation Services through the Platform. We shall protect the privacy of such information in accordance with our Privacy Policy, which may be found at easybus.co. We will only collect, use, disclose, or process personal data in line with our Privacy Policy, which you acknowledge by continuing to use and access the Platform/Services and/or using the Platform to obtain Transportation Services. We will only share your information with third parties in accordance with our Privacy Policy.
By using our platform and services, The user acknowledges, accepts, and agrees that the Company uses standard security configurations for securing data and information on the Platform, which is a reasonable and sufficient security practice and procedure as per the industry standard and for the purposes of Information Technology Accreditation, in addition to and not in contravention of the terms, measures, and procedures regarding storing and securing data and information on the Platform as stipulated in the Privacy Policy. The User agrees to relinquish their right to submit a complaint about compensation under all applicable laws in the event of any leakage, destruction, or unauthorized access to information held on the Company's Platform.
Changes to This Privacy Policy We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at support@easybus.co.
